The California Franchise Tax Board has issued the following information for taxpayers who were unable to pay amounts with their tax returns, extensions, or estimated tax payments electronically due to problems with their website on April 15, 2013.

Due to the problems encountered by mandatory e-pay taxpayers with our website on April 15, we will waive the mandatory e-pay penalty for taxpayers that paid their tax, extension, or estimated tax payment by check.

Taxpayers may request a waiver of the mandatory e-pay penalty for the 04.15.2013 payment by:

Phone (Preferred Method):
• Tax Practitioner Hotline 916.845.7057
• Taxpayers 800.852.5711

Fax:
Complete FTB 4107, Mandatory e-Pay Election to Discontinue or Waiver Request. In Part 1, check the second box and enter 04.15.2013 Website Problem.
• Fax your request to 916.843.0468

Mail:
Complete FTB 4107, Mandatory e-Pay Election to Discontinue or Waiver Request. In Part 1, check the second box and enter 04.15.2013 Website Problem. In red, write 04.15.2013 Website Problem. Mail your request:

STATE OF CALIFORNIA
FRANCHSIE TAX BOARD
PO BOX 942840
SACRAMENTO, CA 94240-0040

Important:This is a one-time waiver of the mandatory e-pay penalty; your clients are still required to make future payments electronically unless they are granted a waiver. See FTB 4107 for more information or go to our website and search for mandatory e-pay.