Problem Resolving An Issue With The IRS? The Taxpayer Advocate Service: Helping You Resolve Tax Problems

The Taxpayer Advocate Service (TAS) is an independent organization within the IRS that helps taxpayers who are experiencing unresolved federal tax problems. Here are 10 things every taxpayer should know about TAS:

1. The Taxpayer Advocate Service is your voice at the IRS.

2. TAS assistance is free and tailored to meet your needs.

3. You may be eligible for TAS help if you’ve tried to resolve your tax problem through normal IRS channels and have gotten nowhere, or if you are facing (or your business is facing) an immediate action from the IRS that will adversely affect you.

4. The worst thing you can do is nothing at all!

5. TAS helps individual and business taxpayers whose tax problems are causing financial difficulty, which could include the cost of hiring professional representation, such as a tax attorney.

6. If you qualify for TAS help, you’ll be assigned one advocate who will do everything possible to get your problem resolved.

7. There is at least one local Taxpayer Advocate office in every state, the District of Columbia, and Puerto Rico. You can obtain the number of your local Taxpayer Advocate from your local phone book, in Pub. 1546, Taxpayer Advocate Service – Your Voice at the IRS and on the IRS website at IRS.gov/advocate. You can also call TAS toll-free at 1-877-777-4778.

8. As a taxpayer, you have rights that the IRS must abide by when working with you. Our tax toolkit website at http://www.TaxpayerAdvocate.irs.gov can help you understand these rights.

9. TAS also handles tax problems that may have a broad impact on more than just one taxpayer. You can report these “systemic” issues to TAS through the Systemic Advocacy Management System at IRS.gov/advocate.

10. You can get updates on hot tax topics by visiting the TAS YouTube channel at http://www.youtube.com/TASNTA and the TAS Facebook page at http://www.facebook.com/YourVoiceAtIRS, or by following TAS tweets at http://www.twitter.com/YourVoiceatIRS.

IRS Presents: Seven Things to Know About the Taxpayer Advocate Service

The Taxpayer Advocate Service is an independent organization within the Internal Revenue Service whose employees assist taxpayers who are experiencing economic harm, who are seeking help in resolving problems with the IRS, or who believe that an IRS system or procedure is not working as it should. Here are seven things every taxpayer should know about TAS.

  1. TAS is your voice at the IRS.
  2. TAS service is free, confidential, and tailored to meet your needs.
  3. You may be eligible for TAS help if you’ve tried to resolve your tax problem through normal IRS channels and have gotten nowhere, or you think an IRS procedure just isn’t working as it should.
  4. TAS helps taxpayers whose problems are causing financial difficulty or significant cost, including the cost of professional representation. This includes businesses as well as individuals.
  5. TAS employees know the IRS and how to navigate it.  They will listen to your problem, help you understand what needs to be done to resolve it, and stay with you every step of the way until your problem is resolved.
  6. TAS has at least one local taxpayer advocate in each state, the District of Columbia, and Puerto Rico.  You can call your local advocate, whose number is in your phone book, in Pub. 1546, Taxpayer Advocate Service — Your Voice at the IRS, and at www.irs.gov/advocate.  You can also call our toll-free number at 1-877-777-4778 or TTY/TDD 1-800-829-4059.
  7. You can learn about your rights and responsibilities as a taxpayer by visiting the TAS online tax toolkit at www.taxtoolkit.irs.gov.  You can also check out the TAS YouTube channel at www.youtube.com/tasnta.

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